No, you may shop as a guest. However, we recommend creating an account for convenient order tracking, faster checkout, and access to personalized offers.
We accept:
- Credit & Debit Cards
- Net Banking
- UPI
No, Cash on Delivery is currently not available. All orders must be prepaid.
Yes. We use trusted and secure payment gateways. Your payment details are encrypted, and we do not store your financial information without permission.
You can track your order by:
- Logging into your account and visiting the Order History section, or
- Use the tracking link sent via email/SMS after dispatch.
- Order Placed: Your order has been received.
- Processing: Your items are being prepared.
- Shipped: Your order has been handed over to our courier partner.
- Out for Delivery: The courier is delivering your order.
- Delivered: Your order has reached you.
For eligible products, you may request a return by emailing us at info@rssonline.com.
Please ensure you review our Return Policy before submitting the request.
Eligibility depends on the product condition and return timeline.
Once the returned item is inspected, we will notify you whether a refund or store credit applies.
We follow a secure three-layer packaging process:
- Product container or original packaging
- Protective filler and cushioning
- Durable outer carton or shipping box
No. All shipping charges are calculated during checkout.
If you are ever asked for extra fees, please contact us immediately.
Yes. International orders may incur customs duties or taxes as per the destination country’s regulations. These charges must be paid by the customer.
We work with reliable third-party courier partners to ensure safe and timely delivery.
What should I do if I receive a damaged or defective product?
If you have any further questions, feel free to contact us at: 📧 info@rssonline.com
